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Maintaining high water hygiene standards is essential for any building or facility. From preventing Legionella outbreaks to ensuring clean, safe water for users and equipment alike, effective water hygiene management is both a legal obligation and a critical part of responsible facilities maintenance.
At London’s H2O, we provide a full range of water hygiene services tailored to the needs of your system. Whether you’re managing a commercial building, school, healthcare setting, or industrial site, our team works with you to identify risks, implement controls, and maintain ongoing compliance with HSE guidance including ACOP L8, HSG274, and HTM 04‑01 for healthcare.
Our services cover everything from Legionella risk assessments and temperature monitoring to tank cleaning, chlorination, water sampling, and record keeping. Every action we take is designed to help you stay ahead of potential issues, reduce operational risk, and maintain a safe, efficient water supply for everyone on site.
With certified engineers, clear reporting, and nationwide coverage, we’re trusted by clients across the UK to manage their water systems with care, consistency, and complete professionalism.
Contact London’s H2O to discuss your water hygiene requirements or to arrange a site visit from one of our specialists.
Comprehensive site surveys carried out in line with ACOP L8 and HSG274 to identify risks, assess system layouts, and provide a practical control plan to minimise the threat of Legionella bacteria.
Routine checks of water temperatures, flow patterns, and system performance to ensure compliance with legal standards and reduce the risk of bacterial growth in domestic water systems.
UKAS-accredited laboratory analysis of water samples to detect harmful bacteria such as Legionella, E. coli, and Pseudomonas. Results are clearly reported with actionable guidance.
Visual inspections and physical cleaning of cold water storage tanks to remove scale, sediment, and biofilm. Includes photographic reporting and certification.
Full chemical disinfection of pipework and tanks, using industry-approved methods to neutralise microbial contamination in both new and existing systems.
Clear, up-to-date documentation of all water hygiene activities — including temperature records, testing results, and maintenance tasks — to support audits and legal compliance.
Tailored training sessions for building managers, maintenance teams, and duty holders to ensure understanding of water hygiene responsibilities and day-to-day control measures.
London H2O provides expert water treatment solutions for homes and businesses across London. We deliver clean, safe, and efficient systems with a focus on quality, sustainability, and service.
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